FOR ALL EXTENSIONS, PRODUCTS & HOOT TOOL ORDERS PLEASE ALLOW 3 BUSINESS DAYS FOR YOUR ORDER TO PROCESSED. AFTER YOUR ORDER IS PROCESSED PLEASE ALLOW 3-5 BUSINESS DAYS FOR SHIPPING. FOR CUSTOM WIG ORDERS PLEASE ALLOW 7-10 DAYS FOR SHIPPING AND PROCESSING WHEN PLACING AN OREDER DURING A SALE, PLEASE KEEP IN MIND DUE TO HIGH VOLUME OF ORDERS SHIPPING & PROCESSING WILL TAKE LONGER. FOR WIG ORDERS PLEASE ALLOW UP TO 21 DAYS FOR SHIPPING.

NO, HAIR BY BRENDA B DOES NOT OFFER REFUNDS ON ANY ORDER. WHEN PLACING AN ORDER PLEASE MAKE SURE YOU CHOOSE THE CORRECT LENGTHS, TEXTURE, AND OR COLOR FOR WIGS & EXTENSIONS.